Senior Case Supervisor

Eureka, CA, USA

Job Type

Full Time

About the Role

Job Summary: In addition to responsibilities of Case Supervisor, accepts additional, complex cases and CASAs above and beyond a regular caseload when requested; provides support to senior management as requested, including serving as a peer mentor and trainer for newly hired Case Supervisors; assists in facilitating continuing education and small group meetings for volunteers; attends and supports CASAs at court hearings, trials, Treatment Team meetings, Team Decision Making meetings, and Individualized Education Program meetings as needed; Participates in development, implementation, and evaluation of volunteer training and continuing education curriculum; participates in the volunteer candidate screening and selection process and acts as an instructor during CASA training.

Classification: Non-exempt

Reports To: Executive Director

Expected Hours of Work: standard business hours Monday- Friday with occasional nights or weekends required

Salary: Range of $26.38/hour to $35.70/hour depending on experience and qualifications

CASA of Humboldt is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status or genetic information.

Essential Functions:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Quality

Responsible for client caseload according to program standards, including updating files, reviewing court reports, assisting with court report writing, developing case plans, attending court hearings/meetings, attending youth appointments/home visits in the community, and providing case management
Maintains detailed records concerning all contact with volunteers and other parties involved in a child’s case as required by program standards, funders, and governing bodies, including documentation in tracking databases
Meets program productivity standards as required by local, state, or national guidelines
Tracks compliance requirements for volunteer advocates and ensures needed documentation is obtained
With support, assists in the creation and implementation of efforts to recruit, train, and support case supervisors and volunteer advocates
Teamwork: Develops and positive working relationships with colleagues, demonstrates clear and effective communication (verbal and written), and keeps private discussions confidential

Customer Service: Holds self accountable to providing the highest level of customer service to internal and external customers and is available for work on a consistent and timely basis

Finance: Uses time, resources, and supplies responsibly and accurately tracks time worked in appropriate systems

Community: Demonstrates support of the mission at CASA of Humboldt and presents a positive and professional image to stakeholders

Requirements

Required:

  • Master’s degree in license-eligible field of study (e.g., social work or counseling)

  • 2 years’ experience working with children and families

  • CA Drivers’ License

  • Proficiency in computer and technology software, such as Word, Excel, Outlook, and Zoom

  • Excellent verbal and written communication skills

Preferred:

  • Licensed clinical certification (e.g., LCSW, LMFT, LPCC, etc.)

  • Prior experience working with children and families involved in child welfare services

  • Prior experience providing support and clinical supervision to colleagues

To apply please submit cover letter and resume to: jeanne@humboldtcasa.org